Quick Start Guide for PayManager
Here are five brief guides for the most commonly used features in PayManager:
- New Password
- Overview of Terminals
- A Specific Sale
- The Receipt
- Revenue
Begin by navigating to https://paymanager.logos.dk and entering the personal username and password provided by Logos. After logging in, the PayManager desktop will be displayed, customized according to user permissions.
How do I change my password
It is recommended to change your password the first time you log in!
Additional Settings
Here you can select your preferred language.
If Help is enabled, you can hover over a button or menu to see a description.
This is where you log out of PayManager.
How do I get an overview of my terminals
By default, all your terminals are displayed under the Terminals menu.
If you have a large number of terminals, you can use Perspective on the left side to filter the view, e.g., by selecting a specific location.
Are my terminals operating correctly
In the Status column, each terminal will have a color code:
Green = OK
Yellow = Warning
Red = Error
For support and error reporting, contact Logos’ customer support during regular business hours at +45 2559 0191 or email us at support@logos.dk.
How do I find a specific sale
To find a sale, you need to know (A) the terminal where the payment was made, (B) the approximate time, and (C) the payment method.
A: Terminal
By default, transactions for today are displayed. The time and period can be adjusted.
B: Approximate transaction time
Note: If a payment fails, it will be marked with a yellow or red figure in the Status column.
C: Payment method
The payment method is displayed in the Subtype column.
If the payment was made with a credit card, the card type and reference columns will show the last four digits of the card.
If you do not see these columns in the report, scroll to the right.
Can I get the receipt
Find the relevant transaction and click the Show button in the corresponding column.
The receipt can be forwarded to the customer by clicking the print icon at the top left.
The receipt will show:
– Whether the transaction was authorized/declined
– The amount paid
– The payment method used.
What is the revenue for my terminals
On the left side, you can choose between several types of reports.
You can choose to see the list of all your terminals or filter them by location, for example.
The sales summary for all displayed terminals is shown below the list.
See the sales details for each terminal in the Revenue column on the right side of the window.
And by payment method
Use Payment Methods on the left side if you want reports for each payment method.
By selecting a specific payment method, the displayed columns in the report will change to show related quantities and totals.
Click Export at the bottom left to download the data into a spreadsheet.
The reconciliation report contains information about each transaction.
Useful Links
Contact us
- +45 45 87 78 99
- info@logospayments.com
- CVR: 26393647
- Logos offices
